TERMS AND CONDITIONS

Effective Date: 17th April 2026
๐Ÿ“ Thika Road, Kasarani, Clay City ๐Ÿ“ž (+254) 797 088 058 โœ‰๏ธ info@classicresales.co.ke
1

Acceptance of the Binding Agreement

By accessing the Classic Resales platform, whether via our website or physical interaction at our Kasarani location, you agree to be legally bound by these Terms and Conditions. This document constitutes a formal contract between you and Classic Resales. If you do not agree with any part of these terms, you must immediately cease all use of our services. Your continued engagement with our listings on Thika Road serves as an electronic signature, affirming your total compliance.
2

Capacity to Contract

Users must be at least 18 years of age and possess the legal capacity to enter into binding agreements under Kenyan law. By using our platform in Clay City, you represent and warrant that you meet these eligibility requirements. Classic Resales reserves the right to refuse service or terminate accounts if it is discovered that a user is a minor or lacks the mental or legal capacity to conduct business.
3

Modification of Service Terms

We reserve the right to amend these 47 points at any time to reflect changes in our business model or Kenyan statutory requirements. Notifications of changes will be posted prominently on our digital channels. It is your responsibility to review these terms periodically. Continued use of Classic Resales following an update constitutes your irrevocable acceptance of the modified terms.
4

Description of Resale Services

Classic Resales provides a marketplace for the advertisement and sale of previously owned goods. We act as a facilitator connecting buyers and sellers within the Kasarani area. While we strive for excellence, we do not guarantee the constant availability of any specific item listed on Thika Road. Our services are provided "as-is," and we maintain the right to modify or discontinue any part of the platform without prior notice.
5

Account Registration and Security

To access full functionality, users may be required to create an account. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. Any breach of security should be reported immediately to info@classicresales.co.ke. Classic Resales will not be liable for any loss resulting from unauthorized access to your account due to your negligence.
6

Accuracy of User Information

You agree to provide true, accurate, and current information during the registration process. Providing false details, such as a fake location or an incorrect phone number, is a violation of these terms and may result in a permanent ban from our Kasarani services. We rely on this data to facilitate safe commerce in Clay City.
7

Listing Accuracy and Seller Obligations

Sellers are required to describe items with total honesty. Any flaws, damages, or functional issues must be clearly disclosed in the listing. Misleading descriptions are strictly prohibited. Classic Resales reserves the right to remove any listing that we believe, in our sole discretion, is deceptive or does not meet our quality standards for the Thika Road marketplace.
8

Pricing and Payment Terms

All prices listed are in Kenyan Shillings (KES) unless stated otherwise. While most prices are negotiable between the buyer and seller, the final agreed price is binding. Payments made via our platform are subject to processing fees where applicable. Classic Resales is not responsible for any transaction conducted outside of our official payment protocols.
9

Commission and Service Fees

Classic Resales may charge a commission or a listing fee for the use of our platform. These fees are non-refundable once the service has been rendered. We will provide clear notice of any charges before you finalize a listing. Failure to pay due commissions will result in the suspension of your trading privileges in Kasarani.
10

Prohibited Items and Illegal Goods

The sale of illegal substances, counterfeit goods, stolen property, weapons, or any item prohibited by the Laws of Kenya is strictly forbidden. We cooperate fully with the Kasarani police and other law enforcement agencies. Any user attempting to list prohibited items will have their data turned over to the relevant authorities in Clay City.
11

Intellectual Property Rights

All content on our website, including logos, text, graphics, and the "Classic Resales" name, is the intellectual property of the company. You may not use, reproduce, or distribute our branding without express written consent. Unauthorized use of our IP is a violation of Kenyan copyright laws and will be prosecuted.
12

User-Generated Content License

When you upload photos or descriptions of items, you grant Classic Resales a non-exclusive, royalty-free, worldwide license to use that content for marketing and promotional purposes. This allows us to showcase your items to a wider audience on Thika Road and beyond, increasing your chances of a successful sale.
13

No Warranty for Second-Hand Goods

As a resale platform, we do not provide any warranties, express or implied, regarding the quality or longevity of items sold. All items are sold "as-seen." Buyers are strongly encouraged to inspect items physically at a safe location in Kasarani or Clay City before finalizing payment.
14

Buyerโ€™s Right of Inspection

Buyers have the right to inspect goods upon delivery or meetup. If an item significantly deviates from the description, the buyer may reject the transaction at the point of exchange. However, once the buyer leaves the meetup point in Kasarani with the item, the sale is considered final and irrevocable.
15

Refund and Return Policy

Returns and refunds are handled on a case-by-case basis. Since most items are pre-owned, we do not have a standard "return for change of mind" policy. If a seller explicitly offers a return window, it must be honored as a separate agreement between the parties. Classic Resales only intervenes in cases of proven fraud.
16

Delivery and Logistics

Classic Resales may recommend third-party delivery services for Thika Road users. However, we are not responsible for delays, damages, or losses incurred during transit. Delivery fees are typically the responsibility of the buyer unless otherwise stated in the item listing.
17

Safe Trading Guidelines

For safety, we recommend meeting in public, well-lit areas such as popular malls along Thika Road. Never share sensitive personal information or invite strangers to your home in Clay City. Classic Resales provides these guidelines as a courtesy but is not liable for personal safety during physical meetups.
18

Limitation of Liability

To the maximum extent permitted by law, Classic Resales shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our platform. Our total liability for any claim arising out of a transaction shall not exceed the amount of the commission paid to us for that specific transaction.
19

Indemnification

You agree to indemnify and hold harmless Classic Resales, its directors, and employees from any claims, losses, or legal fees arising from your breach of these terms or your violation of any third-party rights. This includes any disputes over item ownership or the legality of goods you list.
20

Dispute Resolution Between Users

In the event of a dispute between a buyer and a seller, Classic Resales may offer voluntary mediation. We are not a court of law and cannot legally compel a refund. If mediation fails, parties are encouraged to seek legal recourse through the Kasarani Small Claims Court.
21

Platform Availability and Downtime

We strive for high uptime, but we do not guarantee that our digital services will be uninterrupted or error-free. Scheduled maintenance is necessary to keep our systems running smoothly for the Clay City community. We are not liable for any losses incurred during periods of platform inactivity.
22

Prohibited Use of Automated Scripts

The use of bots, scrapers, or automated tools to extract data or post listings on our platform is strictly prohibited. Any account found using such tools will be terminated instantly to protect the user experience of our human members on Thika Road.
23

External Links Disclaimer

Our platform may contain links to third-party websites. These are provided for your convenience only. Classic Resales does not endorse or take responsibility for the content or privacy practices of these external sites. Accessing them is at your own risk.
24

Termination of User Accounts

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we believe violates these terms or is harmful to other users in Kasarani. Upon termination, your right to use the platform ceases immediately.
25

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Kenya. Any legal proceedings related to these terms shall be conducted in Kenyan courts, specifically those with jurisdiction over the Kasarani and Thika Road areas.
26

Communication and Notices

By using Classic Resales, you consent to receive electronic communications from us. This includes updates to these terms, transactional notifications, and administrative alerts. Notices sent to the email provided during registration are deemed received within 24 hours.
27

Force Majeure

Classic Resales shall not be held liable for any failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, internet outages, government mandates, or civil unrest in the Nairobi area.
28

No Agency or Partnership

Nothing in these terms shall be construed as creating a joint venture, partnership, or employment relationship between you and Classic Resales. You are an independent user of the platform, and you have no authority to bind the company to any contract.
29

Severability of Provisions

If any provision of these 47 points is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid clause will be replaced with a valid one that reflects the original intent.
30

Non-Waiver of Rights

The failure of Classic Resales to enforce any right or provision in these terms does not constitute a waiver of such right. We reserve the right to enforce any provision at a later date if we choose to do so.
31

Entire Agreement

These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and Classic Resales regarding the use of our services. This agreement supersedes any prior oral or written understandings between the parties.
32

Prohibited Marketing Activities

Users may not use the contact information of other members for the purpose of sending unsolicited marketing (spam). Any report of harassment or unwanted commercial solicitations will lead to immediate account suspension in Clay City.
33

Fair Usage Policy

Classic Resales reserves the right to limit the number of active listings per user to ensure a fair marketplace for everyone on Thika Road. High-volume commercial sellers may be subject to different terms and pricing tiers.
34

Review and Rating System Guidelines

Our rating system is designed to build trust in the Kasarani community. Reviews must be based on genuine transactions and must not contain offensive language or personal attacks. Fake reviews intended to manipulate ratings are strictly prohibited.
35

Tax Responsibility

Sellers are solely responsible for calculating and paying any taxes (such as VAT or Income Tax) arising from their sales on our platform. Classic Resales is not a tax agent and will not provide tax advice to users.
36

Currency and Exchange Rates

All transactions must be settled in KES. If you are using an international payment method, the exchange rate will be determined by your bank or service provider. Classic Resales is not responsible for any fluctuations in currency value.
37

Verification of High-Value Listings

For items above a certain value, Classic Resales may require additional proof of ownership or physical verification at our Kasarani office. This is to protect the Clay City market from high-value fraud.
38

Reporting Counterfeit Goods

If you believe a listing violates intellectual property rights or offers counterfeit goods, please use the "Report" button or email us immediately. We take brand protection seriously for our Thika Road clientele.
39

Account Dormancy

Accounts that have been inactive for more than 12 months may be archived. We will send a notice to your registered email before taking this action. Archived accounts can be reactivated by contacting our Kasarani support team.
40

Prohibited Slander and Libel

Users are prohibited from making defamatory statements about other users or the company. Disagreements should be handled professionally. Publicly slandering the platform or its members in Kasarani may lead to legal action.
41

Data Protection Cross-Reference

The use of your data is governed by our Privacy Policy. By agreeing to these Terms and Conditions, you also acknowledge that you have read and understood our data handling practices as they relate to our operations in Clay City.
42

Usage of WhatsApp and Social Channels

Official business is conducted via (+254) 797 088 058. Classic Resales is not responsible for any agreements made on unofficial channels or third-party social media pages that are not explicitly authorized by us.
43

No Guarantee of Sale

Listing an item on Classic Resales does not guarantee that it will be sold. Success depends on market demand, pricing, and the quality of your description and photos. We provide the platform; the results are up to the market.
44

Assignment of the Agreement

Classic Resales may assign its rights and obligations under these terms to a third party (for example, in the event of a merger). You may not assign your rights to another person without our express written consent.
45

Headings for Convenience

The headings used in these 47 points are for convenience only and do not have any legal or contractual effect. They are intended to make the document more readable for our users in Kasarani.
46

Language of Interpretation

In the event of any translation of these terms into another language (such as Swahili), the English version shall prevail in all legal matters and disputes regarding the interpretation of the clauses.
47

Final Affirmation and Contact

By interacting with our platform, you confirm that you have read and understood each of these 47 clauses as of 17th April 2026. For any inquiries regarding these terms, visit our office on Thika Road, Kasarani, or email info@classicresales.co.ke. We value your business and your cooperation in keeping our marketplace safe and professional.