Help Center

Browse our premium selection, add items to your cart, and proceed to checkout. Alternatively, you can click the "Buy Now" button on any product to finalize the deal directly with our sales team on WhatsApp.

Click the "Sell" button in the menu, download our apps, fill the product details, and get a valuation. Once we verify the item, we pay you instantly via M-Pesa or Bank transfer.

Yes! We ship nationwide. Deliveries within Nairobi are completed on the same day, while upcountry orders typically arrive within 24-48 hours via our trusted courier partners. Delivery fees may vary depending on location.

Yes we offer 6 month warrant on all used electronics for your peace of mind and 3 days return policy incase you change your mind.

At Classic Resales, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not delighted with your gift item, you can return or exchange it within 3 days of delivery. To initiate the process, please contact our customer service team with your order number and a brief description of the reason for return or exchange, and we will guide you through the next steps. Please note that all returned items must be in their original condition with tags and packaging intact to be eligible for a refund or exchange.

At Classic Resales, we understand that our customers have unique preferences when it comes to gifts and appliances. While our primary focus is on providing a wide range of pre-owned items, we can accommodate specific requests for appliances. If you're looking for a particular appliance, please don't hesitate to reach out to us, and we'll do our best to source it for you, ensuring it meets our quality standards. Our dedicated team is committed to providing personalized service to ensure your needs are met, whether you're shopping for a gift or a special item for yourself.

We restock our inventory almost daily to keep up with the high demand for our items. Due to the fast-paced nature of our sales, we recommend that you secure an item as soon as you see it, as it may not be available for long. This ensures that you don't miss out on the opportunity to purchase the item you like. By acting quickly, you can avoid the disappointment of finding out that the item has been sold to another customer.